Shipping policy

Shipping & Delivery

We want your order to arrive safely and reliably.

Free Shipping

Shipping is free for deliveries within Europe and to Turkey. There is no minimum order value.

International Shipping

Shipping charges apply to deliveries to countries outside Europe and Turkey. The applicable shipping costs will be displayed during the ordering process before you complete your order.

Processing & Shipping

Once we receive your order, it will be carefully prepared and then shipped to the delivery address you provided.

Please note that delivery times may vary depending on the destination country, product, and shipping provider.

Customs & Import Duties

Deliveries to countries outside the European Union may be subject to additional customs duties, import fees, or taxes. These may be levied by the relevant authorities in the destination country and must be paid by the recipient.

Shipment Tracking

If available for the shipment concerned, you will receive tracking information after dispatch.

Questions About Delivery

If you have any questions about your order or delivery, you can contact us at any time using our contact options.

Rosy Lab Diamonds

Birgie GmbH