Rosy Lab Diamonds is a jewelry brand focused on high-quality jewelry featuring lab-grown diamonds. We combine many years of experience in jewelry making with modern design and contemporary diamond alternatives. Our goal is to offer high-quality Diamond Jewelry with transparent product information, meticulous craftsmanship, and an attractive price-performance ratio.

Rosy Lab Diamonds stands for modern elegance, high-quality craftsmanship, and a mindful approach to Diamond Jewelry. We combine traditional jewelry expertise with lab-grown diamonds and contemporary design.

Rosy Lab Diamonds is backed by over 45 years of experience in jewelry making. This craftsmanship forms the foundation of our quality standards, our designs, and the meticulous workmanship of our jewelry.

Our collection can be easily explored and ordered online. At the same time, Rosy Lab Diamonds is backed by a company with many years of experience in the jewelry industry—not merely a pure online retail platform.

Our focus is on high-quality Jewelry with lab-grown diamonds. This combines the properties of a genuine diamond with modern manufacturing methods, contemporary design, and an attractive price-to-performance ratio.

Our range includes rings, engagement rings, necklaces, Earrings, bracelets, piercings, and selected jewelry designs for women and men. The range is regularly expanded.

Yes. Lab-grown diamonds are real diamonds. They essentially have the same chemical composition and crystal structure as naturally formed diamonds. The key difference lies in how they are created: lab-grown diamonds are produced under controlled conditions in a laboratory.

Our range focuses on Jewelry featuring lab-grown diamonds. However, other gemstones or Jewelry variations may also be offered depending on the collection. The materials and stones used can be found in each product description.

On the respective product page, you will find the available information about the design, materials, diamonds or gemstones, sizes, and selectable options. Our customer service team will be happy to assist you with any additional questions.

Lab-grown diamonds enable us to offer genuine Diamond Jewelry created with modern technology and an attractive value for money. At the same time, they provide customers with a contemporary alternative to naturally formed diamonds.

You can explore our collection by jewelry type, design, and other available features. For rings, we also recommend determining the right ring size before placing your order. For special occasions or individual requests, our customer service team will be happy to advise you.

A Lab Grown Diamond is a real Diamond produced under controlled conditions in a laboratory. It fundamentally has the same chemical composition, crystal structure, and typical optical properties as a naturally formed Diamond.

The most important difference is their origin. Natural diamonds form in the Earth, while lab-grown diamonds are produced under controlled laboratory conditions. Their fundamental chemical and physical properties are very similar.

No. Cubic Zirconia is a diamond imitation with a different chemical composition. A Lab Grown Diamond, on the other hand, has the crystal structure of a genuine Diamond and is mineralogically the same type of material as a naturally formed Diamond.

No. Moissanite and Diamond are different materials. Moissanite may resemble a Diamond visually, but it has a different chemical composition and different physical properties. Lab-grown Diamonds, on the other hand, are real Diamonds.

Lab-grown diamonds are produced using modern methods that replicate the conditions under which diamond crystals can grow. Well-known methods include HPHT and CVD. Both methods enable the controlled production of real diamond crystals.

HPHT stands for “High Pressure High Temperature.” This process uses high pressure and high temperatures to create conditions under which a diamond crystal can grow.

CVD stands for “Chemical Vapor Deposition.” In this process, the Diamond grows layer by layer from carbon-containing gases under controlled laboratory conditions.

As a rule, reliable identification is not possible with the naked eye. Special gemological testing methods and suitable analytical equipment are used for definitive identification.

The brilliance of a Diamond depends primarily on its cut, proportions, and other quality characteristics. A high-quality Lab Grown Diamond can therefore display equally intense brilliance and equally attractive light play as a comparable natural Diamond.

Lab-grown diamonds have the exceptionally high hardness characteristic of diamonds. They are therefore generally very well suited for jewelry that is worn regularly, such as engagement rings.

The Diamond itself does not simply lose its fundamental optical properties through normal use. However, deposits of skin oils, cosmetics, or dirt can temporarily impair its brilliance. Regular, gentle cleaning helps maintain its shine.

A Lab Grown Diamond does not generally change color simply due to aging under normal use. However, as with any piece of jewelry, dirt on the surface can affect its appearance.

Lab-grown diamonds are produced using controlled manufacturing processes and are subject to a different cost and supply structure than natural diamonds. As a result, comparable sizes and quality characteristics can often be offered at a more attractive price.

Yes. Lab-grown diamonds are highly suitable for engagement rings due to their exceptional hardness, brilliance, and diamond-specific properties. They also often allow you to choose a larger or higher-quality diamond within a given budget.

Yes. Lab-grown diamonds can also have internal characteristics and inclusions. As with natural diamonds, these features are taken into account when assessing clarity.

Yes. Lab-grown diamonds are available in different sizes, shapes, color grades, clarity grades, and cut qualities. Please refer to the relevant product details for the specific quality of a piece of jewelry or diamond.

Yes. Lab-grown diamonds are real diamonds. Like natural diamonds, they consist of crystallized carbon. The key difference lies in how they are formed: natural diamonds develop over very long periods of time inside the Earth, while lab-grown diamonds are created using modern technology under controlled conditions.

Carat, abbreviated ct, refers to the weight of a diamond. One carat equals 0.2 grams. However, carat weight alone determines neither a diamond’s visible size nor its overall quality.

No. A higher carat weight initially only means greater weight. Cut, color, clarity, proportions, and the specific diamond shape are also decisive for appearance and quality.

Visible appearance depends not only on weight, but also on shape, proportions, and cut. Two diamonds with the same carat weight can therefore appear different in size when viewed from above.

For colorless to nearly colorless diamonds, the color grade describes how clearly a natural hue is visible. Depending on the grading system, diamonds are assigned to different color grades.

The ideal color grade depends on your personal taste, the jewelry design, the metal color, and your budget. Very high color grades are especially colorless, while lower color grades can also look very attractive in a suitably designed piece of jewelry.

Clarity describes the presence and visibility of internal characteristics, known as inclusions, as well as external characteristics. These characteristics are assessed under defined conditions and assigned a clarity grade.

Inclusions are natural or growth-related internal characteristics of a diamond. Lab-grown diamonds can also have such characteristics. The type, size, number, and position of inclusions affect the clarity grade.

No. Many diamonds with small inclusions that are not visible under normal viewing conditions can appear exceptionally beautiful and brilliant. Therefore, a very high clarity grade is not necessary for every buyer.

“Eye-clean” usually refers to a Diamond whose inclusions are not or barely visible to the naked eye under normal viewing conditions. However, the term is not an independent official clarity grade.

The cut has a significant impact on how light enters, reflects within, and exits the diamond. Good proportions and high-quality craftsmanship can therefore make a substantial contribution to brilliance, fire, and scintillation.

The diamond shape describes the outer contour, such as Round, Oval, Princess, Pear, or Marquise. The cut, on the other hand, describes factors including proportions, facet arrangement, and workmanship quality, which influence how the diamond interacts with light.

The round brilliant cut is specifically designed for intense light reflection and is often associated with exceptionally high brilliance. Nevertheless, other shapes can also display a very impressive play of light when expertly cut.

Polish describes the quality of the finished facet surfaces. Symmetry evaluates, among other things, how precisely the facets and proportions are aligned with one another. Both characteristics can affect a diamond’s visual appearance.

In common usage, a diamond certificate often refers to a gemological grading report. Depending on the issuing laboratory, it may document the carat weight, color, clarity, dimensions, cut characteristics, and other properties of an individual diamond.

Not every Diamond or piece of jewelry necessarily has to be offered with a separate independent laboratory report. Please refer to the product description or the listed product features to find out whether such a report is included with the respective product.

The 4Cs stand for Carat (carat weight), Color, Clarity, and Cut. These four characteristics are among the most important criteria for describing and assessing the quality of a diamond.

No. A gemological report describes and evaluates specific characteristics of a diamond at the time of examination. It is not a guarantee of price, appreciation, or future resale value.

The best combination depends on your budget, the jewelry piece you want, and your personal priorities. It is often sensible not to maximize just one 4C characteristic, but to aim for a balanced relationship between size, brilliance, and visible quality.

There is no universally “right” Diamond size. What matters are your budget, the desired ring design, the proportions of your hand and fingers, and your personal taste. The cut and Diamond shape also influence how large a Diamond appears visually.

There is no fixed budget rule for an Engagement Ring. Choose an amount that fits your personal financial situation. With lab-grown diamonds, it is often possible to achieve an attractive combination of diamond size, quality, and ring design within a specific budget.

The right Engagement Ring should suit the personal style of the person who will wear it. Pay particular attention to their jewelry style, preferred metal color, diamond shape, and suitability for everyday wear. If you are unsure, a timeless solitaire design is often a particularly versatile choice.

Popular shapes include Round, or Brilliant Diamond, Oval, Pear, Princess, Marquise, and other Fancy Shapes. The choice mainly depends on personal style. Round diamonds have a classic appearance, while Oval, Pear, or Marquise shapes, for example, can create a more individual silhouette.

A solitaire engagement ring places a single central diamond at the heart of the design. Its clean look is considered timeless and gives the center diamond particular prominence.

Stones

A Solitaire Ring typically features a prominent central diamond and is often chosen as an Engagement Ring. Memoire or eternity rings, on the other hand, are set with multiple diamonds along the band and are often worn as a Wedding Ring, stacking ring, or jewelry ring.

Choosing between White Gold, Yellow Gold, and Rose Gold is primarily a matter of personal taste. A good indication is the color of the Jewelry the person already wears regularly. This makes it easier to combine the new ring with existing Jewelry.

If the proposal is meant to remain a surprise, you can use a well-fitting ring belonging to the person as a guide or ask someone they trust for help. Be sure to choose a ring that is worn on the intended ring finger whenever possible. However, professional measurement remains the most reliable method.

Whether a ring can be resized depends on the ring model, its construction, and the stone setting. Contact us with the item number and the required size adjustment. We will then check which options are available for the ring in question.

Please place your order as far in advance as possible. Delivery and processing times may vary depending on the model, availability, ring size, engraving, or custom production. The available information can be found on the product page or during the ordering process.

For suitable models, personalization options such as engraving or specific custom features may be available. You can see the available options on the respective product page. For additional requests, please contact us before placing your order.

The most reliable way to determine your ring size is with a professional ring sizer. Alternatively, you can measure a ring that already fits well or use our guide to determining ring size. Please note that finger circumference and fit may vary slightly depending on the time of day, temperature, and ring width.

In Germany, the standard ring size is based on the ring’s inner circumference in millimeters. For example, a ring size of 54 corresponds to an inner circumference of approximately 54 mm.

The available ring sizes are shown on the respective product page. Many of our ring models are available in sizes 48 to 68. Variations may occur depending on the design and style.

The easiest way is to use a ring that already fits well and determine its inner diameter as precisely as possible. Alternatively, you can measure the circumference of your finger. However, for high-quality rings, we recommend professional measurement, as even small measurement deviations can affect the fit.

Measure your ring size at normal room temperature whenever possible, and not immediately after strenuous physical activity or exposure to extreme heat or cold. Fingers may swell slightly or become slimmer throughout the day. Taking several measurements at different times can therefore be helpful.

If you are between two sizes, the right choice also depends on the ring design. Wider bands may feel tighter than narrow rings. If in doubt, we recommend having your size professionally measured before placing your order or contacting our customer service.

Yes. Wider rings sit against the finger over a larger area and may therefore feel tighter than very narrow rings of the same size. With particularly wide designs, choosing a slightly larger ring size may be more comfortable.

A well-fitting ring should sit comfortably on your finger without coming loose unintentionally. It should slide over the knuckle with slight resistance and, when worn, should neither press uncomfortably nor slip around excessively.

No. Whether and to what extent a ring can be resized depends on its construction, material, stone setting, and design. Models that are fully set with stones or technically complex can only be resized to a limited extent or may not be resizable at all.

Yes. If the option of resizing later is important to you, please contact us before purchasing with the item number of the ring you want. We can then check what options are available for this specific model.

Not always. Although the specified ring size describes a standardized measurement, different ring widths, profiles, and designs may feel somewhat different when worn. Therefore, the fit should always be considered in the context of the particular ring model.

Depending on the piece of jewelry, we use different precious metals and alloys. These may include gold in various finenesses as well as 925 sterling silver. You can find the exact material details on the respective product page.

The designations 8K, 14K, and 18K describe the gold content of an alloy. 8K gold corresponds to 333 gold, 14K gold corresponds to 585 gold, and 18K gold corresponds to 750 gold. The remaining portion consists of other metals that influence, among other things, the color, hardness, and processing properties.

The numbers indicate the proportion of pure gold in thousandths. 333 gold contains 33.3% pure gold, 585 gold contains 58.5% pure gold, and 750 gold contains 75% pure gold. The different alloys vary in color, material properties, and price, among other things.

Which gold alloy is best suited depends on your personal preferences, the jewelry design, the desired color, and your budget. 14K and 18K gold are often chosen for high-quality jewelry, while 8K gold can also be an attractive alternative depending on the product.

White Gold is a gold alloy in which pure gold is combined with other metals to achieve a lighter color and suitable material properties. Many White Gold jewelry pieces can also be rhodium-plated to create an especially bright and even surface.

Yellow Gold is a gold alloy whose warm golden hue closely resembles the characteristic appearance of pure gold. By combining it with other metals, its hardness, color, and processing properties are adapted to the requirements of a piece of jewelry.

Rose Gold is a gold alloy with a warm rosy to slightly reddish hue. This is created by the composition of the alloying metals used. The exact color effect may vary slightly depending on the gold content and alloy.

With rhodium-plated White Gold, the rhodium layer may gradually wear off with regular wear. As a result, the natural color of the underlying White Gold alloy may become more visible. This is not an unusual material defect. Rhodium Plating can be professionally renewed if needed.

With Rhodium Plating, the surface of a piece of jewelry is coated with a thin layer of rhodium. This can give White Gold or silver, in particular, a bright, even surface and provide additional protection. Depending on use, the coating may wear away over time.

Yes. Silver can tarnish through natural reactions with components of its surroundings, causing it to appear darker. This is a typical characteristic of silver and not an indication of inferior quality. With proper jewelry care, the surface can often be refreshed.

Pure precious metals are too soft for many jewelry applications or do not have the desired processing properties. By combining them with other metals, properties such as hardness, stability, color, and workability can be precisely adjusted.

Yes. The appearance of Yellow Gold, White Gold, or Rose Gold may vary slightly depending on lighting, screen display, and individual display settings. Different alloys may also exhibit minor color differences.

Store Jewelry as dry, protected, and separate from other pieces of Jewelry as possible. Avoid unnecessary contact with chemicals, cleaning products, chlorine, cosmetics, and heavy mechanical stress. For thorough cleaning or restoration, we recommend professional Jewelry care for valuable or delicate pieces.

On the product page, select the desired piece of jewelry and the available options, then add the item to your cart. You can then review your details at checkout and complete your order using one of the payment methods offered.

The available options depend on the specific piece of jewelry. Depending on the model, you may be able to select options such as ring size, metal color, material, engraving, or other variations. The options displayed on the respective product page are always definitive.

Please contact us as soon as possible after placing your order. As long as processing or production has not progressed too far, we will be happy to check whether a change is possible. However, there is no entitlement to a subsequent change in every case.

If you would like to cancel an order, please contact us as soon as possible. Whether cancellation is still possible depends, among other things, on the processing status and whether work on a custom-made or personalized item has already begun. Your statutory rights remain unaffected.

Depending on the piece of jewelry, individual custom designs or modifications may be possible. These may include special requests for stones, materials, dimensions, engravings, or adjustments to an existing design. Please contact us with your requirements before placing your order.

For selected models, individual modifications may be possible. Whether the material, stone setting, dimensions, or specific design elements can be adjusted depends on the technical feasibility of the piece of jewelry. We are happy to review such requests individually.

It is helpful to provide as much detail as possible about what you want, such as the item number of a base model, the desired material, dimensions, type of stone, stone shape, ring size, or engraving. Images or references can also help us better understand your vision.

The price of a custom-made piece depends on the design, materials, stones, size, and the amount of work required. After reviewing your request, we can let you know whether the desired version is possible and what it will cost.

The processing time depends on the type and scope of the requested creation. Custom jewelry may require more time than standard models that are regularly available. You will receive a specific estimate in connection with your individual inquiry or order confirmation.

Engraving may be available for suitable pieces of jewelry. If an engraving option is available, it will be shown on the product page. For special engraving requests, you can contact us before placing your order.

Please contact us immediately after placing your order. As long as the engraving has not yet been completed, we will be happy to check whether a change is possible. Once the engraving has been completed, changes may be limited or no longer possible, depending on the piece of jewelry.

For clearly personalized goods, such as a piece of jewelry specially engraved according to your wishes, the statutory right of withdrawal may be excluded under the applicable legal requirements. Before placing your order, please refer to our “Withdrawal & Returns” page for more information.

For goods that are expressly manufactured according to the customer’s specifications or clearly tailored to personal needs, the statutory right of withdrawal may be excluded under the applicable legal requirements. Whether this applies to a specific order depends on the actual individual specifications. Details can be found on our “Withdrawal & Returns” page.

The payment methods currently available for your order will be displayed at checkout. The payment options offered may depend, among other things, on the delivery country, order value, device used, and the respective payment service provider.

Our online store is operated through Shopify. Payment information is processed during the checkout process by the payment and platform services used in each case. We ourselves do not necessarily receive complete sensitive payment data, such as full credit card numbers.

The timing of the charge depends on the payment method selected and the respective payment service provider. The information applicable to your payment method will be displayed at checkout or by the respective payment provider.

Whether installment payments or a comparable payment option is available depends on the payment providers offered at checkout and their respective requirements. If such an option is available for your order, it will be shown to you during the checkout process.

You can enter a valid discount or voucher code in the designated field during checkout. Before completing your order, check that the discount has been applied correctly.

For example, a discount code may have expired, require a minimum order value, apply only to certain products or customer groups, or have already been used. Please check the applicable promotion terms. If the code still does not work, you can contact our customer service.

As a Rosy Club member, you can convert your collected Rosy Points into available benefits in accordance with the currently applicable Rosy Club terms. You can view the current redemption options and your points balance directly in the Rosy Club.

Delivery time depends on the jewelry item, availability, any personalization or custom-made options, and the destination country. The delivery-time information available for your order can be found on the product page or during the ordering process.

The shipping costs applicable to your order will be shown at checkout before you complete your order. The amount may depend in particular on the delivery country, order value, and available shipping method.

The currently available delivery countries will be shown based on your shipping address at checkout. Shipping options may vary depending on the country and region.

If shipment tracking is available for the selected shipping method, you will receive the relevant information or a tracking option after your order has shipped. Please note that tracking updates may take some time after the shipment has been handed over to the shipping carrier.

The next steps depend on the shipping provider and the selected shipping method. Depending on the provider, another delivery attempt, pickup at a collection point, or another delivery option may be offered, for example.

Please contact us as soon as possible. As long as the order has not yet been prepared for shipping or handed over to the shipping carrier, we will be happy to check whether it is still possible to change the delivery address. After shipment, a change may only be possible through the shipping carrier or may no longer be possible at all.

Please contact us as soon as possible and keep both the jewelry item and the shipping packaging. If possible, send us photos of the product and packaging, as well as your order number. This will allow us to review the matter quickly. Your statutory rights remain unaffected.

First, check the shipment tracking, if available. If the shipping status has not changed for an unusually long period or the shipment is shown as delivered even though you have not received it, please contact our customer service with your order number.

For deliveries to certain countries outside the European Union, additional customs duties, import taxes, or other official charges may apply. These may be levied by the relevant authorities in the destination country and, unless otherwise stated, must be paid by the recipient.

We carefully and securely package Jewelry items for shipping. The packaging type and scope of delivery may vary depending on the product. Our goal is to ensure that your Jewelry arrives safely and adequately protected.

Consumers generally have a statutory right of withdrawal with a period of 14 days. In addition, Rosy Lab Diamonds voluntarily offers a 30-day return period from receipt of the goods for eligible, non-personalized standard items. Details and conditions can be found on our “Withdrawal & Returns” page.

Clearly inform us within the applicable period that you wish to cancel the contract. You can find the details, our contact information, and a sample cancellation form on the “Cancellation & Returns” page. You do not need to provide a reason for the cancellation.

After declaring your withdrawal, please return the goods to us in accordance with the information on our “Withdrawal & Returns” page. Pack the piece of jewelry carefully and securely, and keep proof of shipment if applicable.

The friend must make their purchase on www.rosylabdiamonds.com. Referral codes are currently not valid in physical stores.

Recommend as many friends as you like, but not yourself or household members. Violations will result in the cancellation of voucher codes and the loss of ROSY cash rewards.

Referral codes are valid for 30 days. After a valid purchase, the member receives a ROSY cash bonus of $125. It may take up to 45 days for the bonus to appear in the account.

As a general rule, the customer bears the direct costs of returning the goods unless otherwise expressly agreed for the relevant order or return. Please refer to the current information on our “Cancellation & Returns” page.

You may inspect a piece of jewelry to the extent necessary to assess its condition, characteristics, and functionality. Please handle it with care. If the item is used beyond this scope and its value is thereby diminished, you may be liable to compensate for the loss in value under the applicable statutory provisions.

The statutory right of withdrawal for a standard piece of jewelry does not lapse merely because you open the packaging to inspect the item appropriately. What matters is how the product itself was handled and whether a statutory exception to the right of withdrawal applies.

For clearly personalized goods or jewelry made specifically according to your individual specifications, the statutory right of withdrawal may be excluded. Whether this applies in a specific case depends on the actual personalization or custom manufacturing. You can find details on our “Withdrawal & Returns” page.

No. Simply selecting a regularly offered standard option does not automatically make a piece of jewelry a custom-made item. What matters is whether the product was actually made specifically according to your individual specifications or clearly tailored to your personal needs.

As a rule, the refund will be issued in accordance with statutory requirements no later than 14 days after we receive your cancellation notice. However, we may withhold the refund until we have received the returned goods or until you have provided proof that the goods were returned, whichever occurs earlier.

In the event of a valid statutory cancellation, the costs of the cheapest standard delivery option we offer will generally also be refunded. Any additional costs incurred, for example, by choosing a more expensive express or special shipping method do not have to be refunded.

Whether a direct exchange is possible depends on the specific piece of jewelry, the desired variant, and availability. Please contact us before returning the item. We will be happy to check which solution is possible for your order. Your statutory rights of withdrawal and rights regarding defects remain unaffected.

If you discover a potential defect, please contact us as soon as possible with your order number and a brief description of the problem. Meaningful photos or videos may help us with our initial assessment. We will then review the next steps with you. Your statutory rights in the event of defects remain unaffected, of course.

In the event of a defect, you are entitled to the statutory warranty rights. Depending on the statutory requirements, supplementary performance may initially be considered, in particular in the form of a repair or a defect-free replacement delivery. Further rights may arise if supplementary performance is not possible or the statutory requirements for this are met.

For newly purchased pieces of jewelry, the regular statutory limitation period for defect claims is generally two years from delivery of the goods, unless a special statutory provision applies.

Statutory rights for defects exist by law and apply regardless of whether an additional warranty is offered. A warranty, on the other hand, is a voluntary additional obligation of the respective warrantor and applies only in accordance with the expressly stated warranty conditions. An additional warranty does not restrict your statutory rights for defects.

An additional warranty exists only if it has been expressly stated for the jewelry item or the respective service. Regardless, your statutory defect rights apply.

No. Whether a defect exists depends on the circumstances of each individual case. Normal signs of use, damage caused by impacts, improper handling, heavy mechanical stress, or natural changes to certain surfaces do not automatically constitute an original product defect. We therefore review complaints on an individual basis.

If possible, stop wearing the piece of jewelry and keep any stone that has fallen out, if you find it. Contact us with your order number and photos of the jewelry. We will then assess whether there is a defect, repairable damage, or another service issue, and determine what solution is possible.

Depending on the piece of jewelry and the type of damage, repairs or refurbishment may be possible. This may include, for example, certain setting work, surface work, or other professional measures. Please contact us first with photos and the item or order number so that we can assess the technical feasibility.

No. Whether repair costs will be incurred depends on whether there is a statutory defect claim, an expressly applicable warranty, or a chargeable service case. After examining the jewelry or reviewing the available information, we will let you know how the matter can be handled.

Depending on the material and piece of jewelry, professional restoration may be possible. For rhodium-plated White Gold, for example, renewed Rhodium Plating may be advisable if the surface layer has worn away through use. We would be happy to assess individually whether such a service can be offered and under what conditions.

The ordering options currently available will be shown during checkout. However, a customer account is especially convenient if you want to manage your orders and participate in the Rosy Club.

You can create your customer account in the account section of our online shop. If activation requires email confirmation, please follow the activation link contained in the email. If necessary, also check your spam or promotions folder.

First, check that you are using the correct email address and associated password. If password recovery is available, you can use it to set a new password. If you still cannot access your account, please contact our customer service.

When you are logged in to your customer account, you can view the order information available for your account there. The information displayed depends on the specific order and the current account system.

If you are logged in to your customer account, you can view your current points balance and the available Rosy Club features through the Rosy Club. You will also find the currently valid options for earning and redeeming Rosy Points there.

If you have any questions about products, orders, returns, or special requests, you can reach us by email at info@rosylabdiamonds.com. If your question concerns an existing order, please include your order number whenever possible so we can assist you more quickly.